Everything your WhatsApp operation needs

An AI Secretary next to every agent

Our AI listens to every conversation and, in real time, shows each agent the customer context, reply suggestions based on history, the recommended next action, and alerts about risky situations.

• Customer context summarized in one sentence, refreshed on every message
• 3 editable reply suggestions each turn
• A clear next action so the agent never gets stuck
• Alerts when the customer seems unhappy or at risk of churn
• Learns from the replies the agent actually accepts

Support customers in any language

The agent writes in Portuguese. The customer reads in English, Spanish, Chinese, or German. And the other way around. Translation stays invisible to both sides while the platform handles the heavy lifting.

• Automatic customer language detection
• Preserves context and technical vocabulary
• Ideal for export, import, and international support operations

Multiple agents on a single number

Your company can keep one WhatsApp Business number while multiple agents reply simultaneously, with clear rules for routing, handoff, and coverage.

• Routing by keyword, shift, or round-robin
• Manual or automatic reassignment
• Clear control over who is replying right now

Every conversation becomes a deal automatically

Each new conversation enters the pipeline. The AI classifies it in real time as a new lead, qualified, in negotiation, won, or lost, without relying on manual updates.

• Visual Kanban-style pipeline
• Conversion metrics by agent
• Can replace a separate CRM for small and mid-sized teams

Living documents inside the chat

Customers send invoices, BLs, contracts, or business cards. The AI reads the file, extracts structured data, returns it for agent review, and saves it to the correct system.

• OCR + automatic parsing
• Integration with vertical systems and ERPs
• Agents stop retyping document data by hand

Connect your ERP, CRM, or calendar

A vertical integrations catalog starts with F5 Comex DUIMP and expands from there, while custom projects connect internal systems directly to the conversation flow.

See how tailored integrations work.

• Public API for tailored integrations
• Webhooks for every conversation event
• An expanding integrations marketplace